Shipping
In most cases we will pack and visit the post office the same day if your order is received before 12pm! Shipping costs are calculated automatically on checkout. Our shipping policies for the various destinations that we ship to are defined below. Shipping duration estimates from USPS are indicative only and are not guaranteed. It often takes longer for a multitude of reasons outside of our control and we will not be liable for these USPS delays. USPS very rarely loses the orders we ship, and if a shipment does goes missing there is a missing mail search request process that we must initiate, then following this a USPS insurance claim process - both of which add additional time. Please wait at least 10 days from the latest USPS tracking update before contacting us. We won't ship replacement items at our cost until this process has been finalized. If the USPS tracking states that the order has been delivered, the order is complete and we are not liable for any packages that cannot be located at this point - please check with your family members, neighbours or anyone else who would have access to your mail. By ordering from our store you agree to these terms.
48 Contiguous States
We have two shipping options at checkout outlined below. New York customers please note we must add 8.625% state sales tax on all orders.
- USPS Ground Advantage: $9.90 flat rate, 2 to 5 business days (not guaranteed)
- USPS Priority Mail: $15 flat rate, 1 to 3 business days (not guaranteed)
Alaska and Hawaii
USPS estimates between 2 to 6 business days regardless of Ground Advantage or Priority, but these locations often take a little longer to arrive than packages sent to the lower 48 and delivery times can vary according to weight. The shipping cost to both states is the same as the Lower 48.
APO / FPO addresses
We used to ship to APO/FPO addresses without any issue however regrettably have had to cease doing so as of early 2021 due to increasing USPS claims raised for opened (missing contents) or undelivered orders. Please consider having your order shipped to a friend or family member, or if possible nominate another residential or commercial address which doesn't involve the extra level of scrutiny or delay that packages appear to undergo with APO/FPO addresses. Contact us if there are no alternative address options and we'll see what we can work out.International Shipments
We value the business from our friends around the World. Due to US export controls we are limited to $100 per order (product value only, with $500 being the limit for Canada) and there are some countries we cannot export to. We ship usually with USPS or Global Post at the rate of $44.66 for most destinations. From our own experience, the average delivery time from the day we post to when it arrives to most international destinations is 4 to 5 calendar weeks. The tracking information will not show where the parcel is 100% of the time. USPS uses Global Post for most international orders and these will arrive to a depot in South Hackensack (New Jersey). Your USPS tracking number might show that your order has been 'delivered' here but this just means it is being prepared for export. Please wait at least 3 weeks before contacting us for international shipments, we need to file a missing mail search to check the actual status. We cannot accept responsibility for customs in the destination country delaying / seizing any orders or imposing taxes. Please be aware of your own country's legal requirements before ordering, and please do not order if you don't accept these terms. Additional destination-specific information is listed below.
Canada
We ship to Canada when Canada Post is not affected by strikes or other industrial action that disrupts the delivery of packages that we send from the US. We use either USPS or GlobalPost and can export up to a maximum product value of $500 (per order/shipment, and this limit doesn't include the shipping cost).
Australia
Please contact us for Australian orders. We can ship from New York via an international postal service ($46) however some of our product line is stocked in Melbourne.
Europe and the UK
As of May 2025, we no longer ship to this region directly. Wood2Stock in the Netherlands carry much of our product line, they have comparable product pricing to our US webstore and they can despatch stock within the region better than our experiences of doing so from the USA. Please review their webstore to determine if the product you are looking for is available. Otherwise please contact them directly to arrange a special order / back order for any of our products. Lead times apply for items which are not in stock, but we are supplying them on a regular basis and can add to these shipments.