Shipping
We ship very quickly - in most cases we will pack and visit the post office the same day if your order is received before 12pm! Shipping costs are calculated automatically on checkout based on the combined order total. We have been shipping across the US and Canada for some time now and our shipping calculator is pretty much dead on accurate.
48 Contiguous States
We use USPS Priority Mail and in most cases your order will arrive within 1 to 3 business days. New York customers please note we must add 8.625% state sales tax on all orders.
Alaska, Hawaii and Guam
We use USPS Priority Mail which will take a little longer to arrive than those packages sent to the lower 48 states. Please contact us if you have any concerns on the whereabouts of your package and we will follow it up with USPS.
APO/FPO addresses
We used to ship to APO/FPO addresses without any issue however regrettably have had to cease doing so as of early 2021 due to increasing USPS claims raised for opened (missing contents) or undelivered orders. Please consider having your order shipped to a friend or family member, or if possible nominate another residential or commercial address which doesn't involve the extra level of scrutiny or delay that packages appear to undergo with APO/FPO addresses. Contact us if there are no alternative address options and we'll see what we can work out.Canada
We use USPS Priority Mail International for Canada. This is a flat rate of $29.55 and a 'guaranteed delivery' of 3 to 5 business days. We've tried cheaper methods but they have proven unreliable with delays. We can export up to a maximum product value of $500 to Canada (per order/shipment, and this limit doesn't include the shipping cost).
International
We value the business from our friends around the World. We currently have some international dealers now stocking a number of our products, however if you reside outside the USA and don't have a reseller in your region, please contact us directly. Due to US export controls we are limited to $100 per order (product value only, not shipping cost) and there are some countries we cannot export to. We ship using USPS Priority Mail international at the flat rate of $41.45 for most small orders (this is what USPS charges us). The USPS website indicates this takes 10 business days but the fine print states that this is entirely dependent on origin, destination and customs delays. From our own experience, the average delivery time from the day we post to when it arrives to most international destinations was 3 to 4 calendar weeks. The tracking information on the USPS website does not show exactly where the parcel is 100% of the time, as is the case with many of the expensive courier services. Please contact us first if you have concerns about your order so we can file a missing mail search with USPS to check the actual status. We cannot accept responsibility for customs in the destination country delaying / seizing any orders or imposing taxes. Please be aware of your own country's legal requirements before ordering, and please do not order if you don't accept these terms.